NBN contractor Foxcomm install an FTTN on the corner of Parry and Darby Street Cooks Hill, Newcastle NSW 270715. 

Y A R R I A M B I A C K  Shire Council has voiced its concerned at reports of more issues facing residents who have accessed or tried to access the wireless NBN service during the monthly council meeting on Wednesday. Since the initial announcement the level of service is slowly being eroded with fewer people being able to access the high speed connections promised.

A recent viewing of the NBNco website shows that three different types of technology will be operated within Warracknabeal township. The types of service to be used are wireless, fibre to the node (FTTN) and fibre to the kerb (FTTC).

The wireless option is currently available in certain areas of the town, the FTTN and FTTC are programmed to be operational in the second quarter of 2018.

Council has received reports from people living on the west side of the creek who have tried to access the NBN through the fixed wireless option on offer for that part of town that they cannot use the option on offer.

“We have received feedback
from residents who approached
their service provider and
were told the signal couldn’t
be picked up from the tower,
and that satellite access is their
only option,” Mayor Graeme
Massey said.

According to the NBNco network fixed wireless requires line-of-sight to work and the residents have been told the trees are an issue in this situation so their only option is to access the NBN
through the satellite option, Skymaster.

The Mayor said the town is moving in a direction that they’re not too sure of.

“Warracknabeal was
promised fibre to node and that
is now only being provided
to the business district while
fibre to the kerb is going to
some other areas of the town
with the rest of town and
particularly the west side
of the creek being provided
with the wireless option,” Mr
Massey said.

“It appears that fixed wireless is not working well and the council need people to come forward and let us know what the problems are,” he said.

Speaking on ABC radio yesterday morning, Mr Massey reiterated that council has been working hard to get the best outcome for the shire.

“We need to hear from
people who are having issues
with the fixed wireless to
make a stronger case with the
NBNco on their behalf,” Mr
Massey said.

The point was made during the radio interview that in some cases the distance between the closest node and houses west of the creek is only about 100 metres and yet people are expected to accept a system that was designed for hard-to-reach properties, very remote communities and offshore islands according to the NBNco website as the only option available to those west of the creek.

“We don’t think that is
a very good solution,” Mr
Massey said.

While the council has approached the NBNco to find out what their plans are to solve the problems with wireless access, they are yet to receive a reply.

Any resident facing issues with the installation or access to the NBN can contact the Yarriambiack Shire by popping in to an office, by phone or the contact form on their website.

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